Change to an active and currently running VM in VMware Workstation, and Hypersnap does nothing, regardless of which monitor I am on.
Change to a currently suspended VM in VMware Workstation, and Hypersnap works normally, regardless of which monitor I am on. Go back and forward between the programs, and the behaviour is stable.
HYPERSNAP TRANSPARENCY FULL
With VMware Workstation 14.0.0 on the second monitor, again full screen, and with focus on Workstation, but not inside one of the VM's, Hypersnap is doing nothing. I have now found a pattern! With Thunderbird maximised on the second monitor, and given focus, with the mouse on the second monitor, Hypersnap works as expected. Theory - after a certain amount of interacting with Hypersnap this problem goes away, in stages. Now Hypersnap is responding, it's taking an image of whichever monitor currently has the mouse pointer. The browser is full screen, primary monitor only and has focus. Mouse back to primary monitor, Hypersnap behind my browser. OK, now Hypersnap is responding, and taking an image of just the secondary monitor. Keep Hypersnap in front and with focus, and move the mouse cursor onto the secondary monitor. Press PrintScreen, and Hypersnap responds, taking an image of just the primary monitor, which I am happy with. Keeping the mouse pointer on the primary monitor, I alt-tab to Hypersnap, which is also on the primary monitor. Also, if I don't document as I go, the small details can get lost / confused. I am now going to describe all of my findings, documenting them as I go, in the hopes that something here will offer a clue. Hypersnap is running, responding, and I can alt-tab to it. The only way I know something is happening is if I then paste the current clipboard into a program that will accept an image paste, then the screen shot turns up. If I press PrintScreen then a screen capture of both monitors is taken, but Hypersnap is not involved or responding at all. No obvious trigger, my machine has been running for a couple of days now, but not a massive up time. I have just encountered the problem again. Which was odd, since I could set a new shortcut in the hotkeys settings, and they were picked up and recorded by the dialog. I have only just discovered this though, I actually thought HyperSnap was not responding to any keyboard shortcuts at all, regardless. Once I do "something", perhaps related to moving HyperSnap between monitors, it starts responding normally again. From what I have noticed, when I first turn on the computer HyperSnap is loaded, but is not responding to keyboard shortcuts. I have only noticed this problem with screen captures not being triggered in the last few weeks, which suggests it is a recent problem.
HYPERSNAP TRANSPARENCY WINDOWS
One other setting change I have made is to set: Capture settings -> Capture -> Delay time before the capture = 0 milliseconds I have been using HyperSnap for years, and have it set to load on windows startup, and also to load minimised. The current monitor is always the one with the cursor, even if the current program (window) with keyboard focus is on the other monitor. Once the PrintScreen button is working again, it does not seem to matter which screen I have HyperSnap on. When the problem is happening I found bringing HyperSnap to the front, going to the Capture tab, and pressing the "Full Screen" button worked correctly, even though pressing the PrintScreen keyboard button had no effect. When I finish moving house I will be back to 3 physical monitors. In Windows display settings, it is currently listing 2 monitors, as separate monitors, which is correct. Print Screen Key Handling = Capture Full Screen which, on my system, captures the "current" monitor, and only the current monitor. Enable Hot Keys = On I keep this On, at all times, even though I have customised the hotkeys themselves, to avoid conflicts with other programs.
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